Position Description: Network Runners is seeking an Operations Manager to support the MyNavy Career Center (MNCC). MNCC maintains manning responsibility for Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites providing ICA support services at several former Navy Pay and Personnel Support Center (NPPSC) Personnel Support Detachment (PSD) sites worldwide.
Duties and Responsibilities:
Lead the service delivery effort by supervising the field staff, monitoring site staffing levels and position fill, disseminating program information on ICA policies and procedures, and executing the quality control program.
Lead and supervise the contract workforce and serve as POC for the COR and Government QCM/SPAR when addressing and resolving day-to-day performance and quality issues.
General Experience:
Project Management, Data Analysis and Financial Analysis,
Marketing and Public Affairs
Organizational Management and Business Process Improvement.
Education: Bachelor's degree in mathematics, statistics, business, law, engineering, social sciences, physical/applied sciences or management discipline such as business administration, accounting, finance, economics or management information technology or 5 years of experience.
Type of Job: Full Time Salary: Competitive Salary Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Company Description: Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business. Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, ethnic or national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.