Lead the planning, execution, and continuous improvement of the Coast Guard Business Intelligence (BI) Systems Support and Outreach Program.
Serve as the primary technical lead for BI training, user support, outreach activities, and instructional material development.
Plan, coordinate, and oversee contractor staff supporting classroom, virtual, and field-based BI training initiatives.
Develop, maintain, and manage the Contractor Project Plan, Monthly Progress Reports, schedules, deliverables, and contract documentation.
Coordinate directly with the Contracting Officer's Representative (COR), Business Intelligence Systems Support & Outreach Manager, Contract Specialist, and Contracting Officer.
Lead Kick-Off, Progress, and Close-Out meetings and provide meeting summaries, action items, and status reports.
Manage multiple simultaneous projects while ensuring compliance with contract milestones, quality standards, and delivery schedules.
Provide expert consultation on Coast Guard Business Intelligence systems, enterprise reporting, analytics platforms, and data visualization capabilities.
Deliver instructor-led classroom training, virtual training sessions, workshops, and executive briefings for diverse Coast Guard audiences.
Develop targeted virtual support sessions (TVSS) and specialized training tailored to specific user communities.
Oversee development, review, and continuous improvement of:
Instructor Lesson Plans (ILPs) \n\t
- Training curricula
- User guides
- Job aids
- Process documentation
- Data visualization reference materials
\n\t
Ensure all instructional content follows the Coast Guard Instructional Systems Design (ISD) methodology.
Review existing training materials and recommend enhancements to improve usability, effectiveness, and adoption.
Support communications outreach activities, including SharePoint content management, enterprise announcements, and shared mailbox support.
Coordinate nationwide training logistics, instructor schedules, travel planning, mobile classroom operations, and resource management.
Provide recommendations for improving BI user adoption, customer satisfaction, and enterprise analytics capabilities.
Monitor contract performance metrics and implement quality assurance processes to ensure timely completion of all deliverables.
Mentor Technical Training Specialists and provide technical guidance, coaching, and workload management.
Maintain proficiency with Microsoft Office, Microsoft Teams, IBM Cognos, Qlik, and emerging BI technologies adopted by the Coast Guard.
Ensure compliance with DHS, USCG, Section 508 accessibility, cybersecurity, privacy, and Controlled Unclassified Information (CUI) requirements.
Travel nationwide to support Coast Guard training events, workshops, outreach activities, and customer engagements as required.

\n
\nMinimum Qualifications/Requirements
\nThe CG Business Intelligence Systems Technical Training Project Lead shall have a minimum of ten (10) years of professional experience and a bachelor’s degree or a higher-level degree (such as a Master’s). The CG Business Intelligence Systems Technical Training Project Lead performs all functional duties independently and may also oversee and be responsible for the efforts of the CG Business Intelligence Systems Technical Training Specialists. Experience should include public speaking or teaching as well as management or leadership of others.
\n
\nRequired skills include, but are not limited to, strong public speaking skills; problem solving and analytical skills; flexibility with a dynamic and demanding travel schedule; ability to communicate effectively with all levels of the military and civilian personnel; Microsoft Office tools; and the ability to manage multiple projects. Prior contracting skills or contract management experience is highly recommended.
\n
\nWork Location:
\nThe primary place of performance is the U.S. Coast Guard Headquarters building at 2703 Martin Luther King Jr Ave, Washington, DC 20593 (St. Elizabeths campus).
\nRemote work may be allowed as approved by the COR.
\n
\nType of Job: Full Time
\nSalary: Competitive Salary
\nAttractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
\n
\nCompany Description:
\nNetwork Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
\n
\nNetwork Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, ethnic or national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.",["D",1783325793000],"formBundle",{"_439":440,"_80":441},"formBundleId","2685dce0cd90210bca92d18631444fbb5bec26c0",[442,447,458,463,468,473,480,483,486,490,495,514,519,528,537,554],{"_57":443,"_444":64,"_445":446},"break","breakType","title","* - indicates a required field",{"_10":448,"_57":449,"_450":16,"_451":452,"_453":454,"_455":456,"_457":13},"fzp2yzyivtu","file","comment","fieldId","320474","mapping","resume","question","Upload Resume","required",{"_10":459,"_57":26,"_450":16,"_451":460,"_453":461,"_455":462,"_457":13},"6bvzqejkdmg","320476","firstname","First Name",{"_10":464,"_57":26,"_450":16,"_451":465,"_453":466,"_455":467,"_457":13},"au8l8io755","320478","lastname","Last Name",{"_10":469,"_57":26,"_450":16,"_451":470,"_453":471,"_455":472,"_457":13},"4pe7gk7zhzr","320480","email","Email",{"_10":474,"_57":475,"_450":16,"_451":476,"_453":477,"_455":478,"_457":479},"vfz6s8bj9op","textarea","320482","street","Address",false,{"_10":481,"_57":26,"_450":16,"_451":482,"_453":143,"_455":144,"_457":479},"45pyfg807j","320484",{"_10":484,"_57":26,"_450":16,"_451":485,"_453":145,"_455":146,"_457":479},"022a61q03qhm","320486",{"_10":487,"_57":26,"_450":16,"_451":488,"_453":489,"_455":297,"_457":479},"emra2hcrhd","320488","postalcode",{"_10":491,"_57":26,"_450":16,"_451":492,"_453":493,"_455":494,"_457":479},"k4v851dafll","320490","phone-secondary","Phone",{"_10":496,"_57":497,"_498":499,"_450":16,"_451":500,"_453":501,"_502":503,"_455":513,"_457":479},"fmp80s7800f","select","format","dropdown","1139391","is_willing_to_relocate","options",[504,507,510],{"_66":16,"_505":506},"value","0",{"_66":508,"_505":509},"Yes","1",{"_66":511,"_505":512},"No","2","Willing to Relocate",{"_10":515,"_57":26,"_450":16,"_451":516,"_453":517,"_455":518,"_457":479},"9av7t7pha0d","1139400","desired_pay","Desired Pay",{"_10":520,"_57":497,"_498":499,"_450":16,"_451":521,"_453":-5,"_502":522,"_455":527,"_457":13},"khmlrbrpku","1139397",[523,525],{"_66":508,"_505":524},433800,{"_66":511,"_505":526},433803,"Are you a US Citizen?",{"_10":529,"_57":497,"_498":499,"_450":16,"_451":530,"_453":-5,"_502":531,"_455":536,"_457":13},"mnfk12jz24","1139403",[532,534],{"_66":508,"_505":533},451238,{"_66":511,"_505":535},451241,"Do you currently have an active security clearance?",{"_10":538,"_57":497,"_498":499,"_450":16,"_451":539,"_453":-5,"_502":540,"_455":553,"_457":13},"dvrwll73t96","2472967",[541,544,547,550],{"_66":542,"_505":543},"Top Secret",900799,{"_66":545,"_505":546},"Secret",900800,{"_66":548,"_505":549},"Public Trust",900801,{"_66":551,"_505":552},"None",900802,"What level of active security clearance do you have?",{"_10":555,"_57":26,"_450":16,"_451":556,"_453":-5,"_455":557,"_457":479},"vuoecv3qf2","1201325","Have you held a security clearance previously? (Specify)","stateCode","countryCode",{"_143":324,"_145":325,"_300":11,"_335":268,"_69":336},"actionData","errors"]