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IT Analyst

Washington, DC
IT Analyst

Clearance: **Must have an Active TS/SCI Clearance**


Position Description:
Network Runners, Inc is seeking an IT Analyst to establish and maintain information technology management oversight for the current OUSD (R&E) IT footprint (e.g., systems, capabilities, technology) and outline a technology roadmap that will allow R&E to seamlessly communicate up, down and across the Department of Defense.   Will provide strategy and guidance on the integration of existing R&E communications into a cohesive structured approach and constantly assess new communication technologies and make recommendations as to their impact on the R&E mission.

Duties & Responsibilities: 
  • Provide technical and system administration support through troubleshooting, identifying, and isolating issues, conducting root cause analysis, and implementing appropriate solutions to software and system anomalies as they occur.
  • Prepare for government leadership and ITM, responses to application-related issues, resolving on-the-spot problems (when possible), replicating the issue for internal analysis/diagnosis, and preparing technical documentation that accurately depicts the problem and/or solution for feedback to developer/vendor/help desk.
  • Work alone on individual projects while being involved in larger projects as a team effort.
  • Support the development of new IT capabilities that will further the R&E mission and provide greater efficiency and effectiveness.
  • Support the operations and maintenance aspects of deployed IT capabilities.
  • Support the development of system security documentation on both new and previously deployed capabilities.
  • Help to maintain the integrity and security of R&E IT systems by identifying risks and working with the appropriate stakeholders to implement a response.
  • Interact with customers to include providing deskside support, training, troubleshooting and advice on IT related issues, as needed.
  • Maintain current knowledge of relevant technologies.
  • Participate in special projects, as requested.
  • Serve as a liaison to Joint Service Provider on open tickets that require additional attention.
  • Provide leadership over the R&E asset management program at both the Pentagon and Mark Center locations.
  • Provide leadership and assistance in developing and following best practices in inventory management.
  • Provide viability into the status, receipts purchasing requests, orders and shipments of equipment purchased by R&E.
  • Work with service providers to collect failure data and maintenance trends.
  • Have the ability to assist team members by providing input, either written or verbal, to program deliverables including trade studies, white-papers, vendor presentations, and hardware and software requirements.
  • In accordance with DoDI 8530.01, provide guidance and monitoring support to government sponsor with regard to cybersecurity protection of the DoDIN duties including but not limited to: 
    • Vulnerability assessment and analysis.
    • Vulnerability management.
    • Malware protection.
    • Information security continuous monitoring (ISCM).
    • Cyber incident handling.
    • DODIN user activity monitoring for the DoD Insider Threat Program.
    • Warning intelligence and AS&W.

Minimum Qualifications/Requirements:
  • Requires a minimum of five (5) years’ experience, of which at least two (2) must be specialized, in information technology and its various components. 
  • Specialized experience may include facilitation, change management, training, process reengineering, business management techniques, organizational development, activity and data modeling, or IT system planning and development. 
  • Must be able to maintain knowledge of current system designs to connect, configure, and/or enable information systems, devices, or components as assigned. 
  • Highly preferred experience:  Familiarity and experience working with Joint Service Provider, Preferred experience and skills in project management, operational management, strategy development, systems administration, and executive decision support.

Education: 
  • A bachelor’s degree from an accredited college or university related to computer science/computer engineering or graphic design is required. 
  • At the discretion of the Government, a minimum of two (2) years of specialized experience which includes military experience may be substituted in lieu of specific educational requirements, in addition to the minimum experience listed above.

Type of Job: Full Time
Salary: Competitive salary  
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: The Pentagon - Hybrid Remote

Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector.  Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.

Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.

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