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IT Manager (Automation and Knowledge Management Support)
Washington, DCIT Manager (Automation and Knowledge Management Support)
Clearance: **Must have an Active Top Secret Clearance**
Position Description:
Network Runners, Inc. is seeking a Senior IT Manager (Automation and Knowledge Management Support) to establish and maintain knowledge management and process automation efforts using tools, technologies, and best practices available to OUSD(R&E). Will provide IT services for establishing and maintaining online OUSD(R&E) knowledge repositories and identifying, optimizing, and automating common OUSD(R&E) business operation processes using various forms of technology (e.g., SharePoint, PowerApps, Power BI, etc.). Will also provide guidance and implementation of both short and long-term automation and knowledge management solutions that meet the evolving needs of the OUSD(R&E) office.
Duties & Responsibilities:
Salary: Competitive salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: The Pentagon - Hybrid Remote
Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.
Clearance: **Must have an Active Top Secret Clearance**
Position Description:
Network Runners, Inc. is seeking a Senior IT Manager (Automation and Knowledge Management Support) to establish and maintain knowledge management and process automation efforts using tools, technologies, and best practices available to OUSD(R&E). Will provide IT services for establishing and maintaining online OUSD(R&E) knowledge repositories and identifying, optimizing, and automating common OUSD(R&E) business operation processes using various forms of technology (e.g., SharePoint, PowerApps, Power BI, etc.). Will also provide guidance and implementation of both short and long-term automation and knowledge management solutions that meet the evolving needs of the OUSD(R&E) office.
Duties & Responsibilities:
- Develop and configure scalable, high-performing, and maintainable solutions built on common IT frameworks available to the OUSD(R&E).
- Configure application user interfaces and workflows.
- Integrate solutions with other OUSD(R&E) applications.
- Support the team in requirements gathering among OUSD(R&E) stakeholders.
- Design, implement, and develop integration solutions for providing state of the art solutions capable of handling high transaction rates for real-time processing and delivery. Support the enterprise design by developing enterprise schemas to map data and process flows between systems and overall solutions.
- Serve as the primary point of contact for escalated support relating to the solution.
- Apply process improvement and reengineering methodologies and approaches to conduct process modernization projects within OUSD(R&E).
- Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
- Provide enterprise-wide integration of reengineering efforts.
- Provide recommendations to OUSD(R&E) stakeholders on how existing processes can be optimized and automated through IT applications.
- Provide general support, administration, and on-going maintenance of OUSD(R&E) knowledge management solutions.
- Serve as the primary technical contributor in analyzing, planning for, and implementing mission-related IT activities including requirements analysis, system sizing, prototype evaluation and development, workflow, and IT organizational analyses, strategic, operational, and security planning, and applications analysis and development.
- Provide recommendations for what applications and/or solution best meets the current and future needs of the OUSD(R&E) organization.
- Configure and maintain service-level agreements, catalog items, and associated workflows for solutions.
- Coordinate application and solution maintenance and upgrades.
- Assist in building and maintaining internal technical documentation, manuals, policies, and processes.
- Experience with development of SharePoint, Power Experience in developing automation and customer solutions using the entire O365 suite to include SharePoint, Power Apps, Power Bi, etc.
- Must be experienced in low code/no code development and Dataverse.
- Requires a minimum of five (5) years’ experience, in information technology and its various components.
- The experience may include facilitation, change management, training, process reengineering, business management techniques, organizational development, activity and data modeling, or IT system planning and development.
- A bachelor’s degree from an accredited college or university related to computer science/computer engineering or graphic design is required.
Salary: Competitive salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: The Pentagon - Hybrid Remote
Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.