Business Analyst

Clearance: **Must have an Active SECRET Clearance**

Position Description:
Network Runners is seeking a highly qualified Business Analyst to support the Defense Counterintelligence and Security Agency (DCSA), Enterprise Performance Management (EPM) office. The Project Manager will provide program and project management support services for IT-focused initiatives, governance activities, acquisition programs, and ServiceNow modernization efforts across the full project lifecycle.
Duties and Responsibilities:

• Gather, analyze, and document business and functional requirements in support of DCSA enterprise initiatives.
• Support strategic business management operations through process review, analysis, and improvement activities.
• Develop and maintain business process documentation including workflows, procedures, SOPs, templates, and training materials.
• Provide business process analysis and identify efficiencies to improve mission outcomes and operational effectiveness.
• Support DoD Software Development Projects and Programs through requirements validation and stakeholder coordination.
• Develop tools, templates, and performance metrics to support standardized, repeatable process improvements.
• Support business intelligence analysis, reporting, and visualization for leadership decision-making.
• Apply Six Sigma methodologies to support continuous process improvement initiatives.
• Utilize Microsoft Office products, SharePoint, and ServiceNow to manage documentation, workflows, and task execution.
• Facilitate knowledge-sharing sessions with stakeholders to identify risks, redundancies, and improvement opportunities.

Required/Desired Skills and Experience:

• Bachelor’s degree (or higher-level degree)
• 5 years of demonstrated intermediate knowledge of gathering, analyzing, and documenting business and functional requirements
• 5 years of experience in professional writing: Creating and completing process documentation, to include but not limited to training and instructional information, guidelines, workflows maps, processes and procedural documentation
• 5 years’ experience working on DoD programs
• 5 years of intermediate knowledge of supporting DoD Software Development Project and Programs
• 5 years of experience developing processes, tools, templates, developing and maintaining metrics
• 5 years of demonstrated experience managing Six Sigma projects following the Define, Measure, Analyze, Improve and Control (DMAIC) cycle
• Minimum 1–2 years demonstrated knowledge of utilizing ServiceNow

Type of Job: Full Time
Salary: Competitive Salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: Remote

Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force,
U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, ethnic or national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.