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Audio Visual Specialist

Fort Sill, Oklahoma
Audio Visual Specialist

Clearance: **Must have an Active SECRET Clearance**

Position Description:
Network Runners is seeking an Audio-Visual Specialist to support the United States Army Fires Center of Excellence (USAFCoE), Enterprise Performance Management (EPM) office. The Audio-Visual Specialist will provide technical and administrative coordination of all customer and Contractor generated IT work orders through the work order system, which is currently Army Enterprise Service Management Platform (AESMP).
Duties and Responsibilities:
  • Provide daily onsite operational and sustainment support for installed classroom audiovisual equipment, including networking and TEAMS video conferencing for Fires Classroom Program (FCP) classrooms.
  • Maintain a daily log of performance tasks, customer requests, and known issues; track and capture workload using the AESMP and SharePoint ticketing systems.
  • Provide status reports of daily activities, recurring issues, and classroom maintenance; capture daily and weekly sustainment reporting requirements via the SharePoint ticketing system and FCP repository.
  • Perform monthly preventative maintenance on installed AV equipment by cleaning projectors and equipment cabinets, changing filters and projector lamps, and ensuring equipment is functional.
  • Identify, troubleshoot, and resolve classroom equipment issues; replace parts as required and maintain accountability of equipment and repair parts.
  • Serve as the classroom support representative for the FCP, maintaining routine communication with the COR and performing weekly inventory of shelf stock equipment.
  • Maintain the common operating picture of all FCP classrooms and ensure they are fully functional and operating as designed.
  • Enter sustainment tickets into the SharePoint ticketing system, monitor tickets until completion, and provide COR monthly reports of work completed or pending.
  • Report daily issue of bulbs and repair parts by classroom, coordinate with FCP technical support to resolve issues, and restore classrooms to full functionality.
  • Interpret audiovisual signal flow wiring diagrams and schematics and repair communication cabling as needed.
  • Document shipping and receiving equipment repair or replacement parts; produce audio products for presentations, ceremonies, conferences, and other events and set up equipment for others to use.
  • Receive requests for audiovisual equipment and set up to record ceremonies and events; conduct site surveys to determine power access, furniture arrangement, and speaker requirements.
  • Determine quantity and configuration of equipment; pack, transport, install, adjust, maintain, and operate audiovisual equipment to support command events.
  • Test systems before events, monitor output, and adjust mixers, filters, and equalizers to ensure high‑quality sound reproduction.
  • Develop and manage the audiovisual loaner program by maintaining, issuing, and receiving equipment and provide instructions and briefings on the use of AV systems and instructional technology.
  • Perform audiovisual setup for special events and respond to service requests within required timelines – two hours for classroom support and four hours for other requests.
Required/Desired Skills and Experience:
  • Associate’s degree in a related field or three (3) years of technically related field experience providing audiovisual support.
  • InfoComm International Certification in Audiovisual Technology; CTS Installation certification preferred; certifications must remain current.
  • Basic Crestron, AMX, Biamp, and Extron training within 120 days of contract award (training at contractor’s expense).
  • Basic knowledge of equipment settings for normal operation of audiovisual and information technology systems.
  • Ability to lift/carry up to 50 pounds and climb/work at heights of 20 feet.
  • Solid oral and written communication skills.
  • SECRET clearance required.

Type of Job: Full Time
Salary: Competitive Salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: Primary work location at Fort Sill, Oklahoma; may require occasional support at Fort Hood, Texas, or at a contractor site as workload permits.

Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force,
U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, ethnic or national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.
 

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